Category

Business

Business Residential

We’re setting goals to make it easier for you to manage your energy costs

Home energy audit

This fall the Florida Public Service Commission approved our new 10-year energy-efficiency goals or called Demand Side Management (DSM). You may not have realized that Peoples Gas has offered eighteen beneficial energy efficiency programs tailored for our residential and commercial customers for almost four decades. And our new goals will help you even more. As part of these DSM goals, Peoples Gas is excited about adding two new programs. The…

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Business Customer Experience

Come on into tecoaccount.com; we’re open for business!

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  • April 10, 2019

When it comes to supporting commercial customers, we mean business. Along with recent enhancements made to our tecoaccount.com site, we’ve added even more functionality and improvements designed to make the user experience better for business customers in particular — recognizing they have different and unique needs compared to residential customers. As part of our continued efforts to improve the experience for all customers, we’ve added more enhancements to the tecoaccount.com…

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Business Customer Experience Residential

Customer feedback influences web enhancements

website enhancements

‘The customer is always right’ is an old saying that we want to make new again! Using feedback gained through previous customer focus groups, we learned that if you’re like most customers, you want more options, convenience and mobility — 24 hours a day, seven days a week. And because we know you’re right to expect that, we’ve launched ongoing site improvements to meet your growing needs and to put…

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Business Customer Experience Residential

New websites launch with a mission to improve your experience

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  • September 17, 2018

We’re on a mission to listen and improve! That’s why we’ve launched new websites and mobile tools using feedback gained during customer focus groups and usability studies. Now, when you visit tampaelectric.com, peoplesgas.com or tecoenergy.com, you’ll see a new, modern look and feel, as well as an easy experience specifically designed for our customers on the go. Additionally, we have improved site performance, accessibility to the most frequently used options…

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Business Community Residential

Train your attention on an incredible new Peoples Gas facility where safety flat-out “WorX”

Watch the GasWorX ribbon-cutting here. Think of the sizzling, delectable meals you can cook with ease on your natural gas stove. Think of endless warm water cascading in your shower after a long day. Think of all the ways TECO Peoples Gas livens the lives of more than 375,000 customers like you across Florida and brings affordable comfort and convenience home. For all that to happen, safety must come first,…

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