We’re so proud that you like us – and as we work hard to do more to serve you, how many ways can we say thanks?

Thank you, customers! In this 2013 photo, a group of Peoples Gas team members prepares to tackle a volunteer community beautification project in Orlando.

Thank you, customers! In this 2013 photo, a group of Peoples Gas team members prepares to tackle a volunteer community beautification project in Orlando. Making a difference in the communities we serve is a big part of what we do. Not only is it the right thing to do, but we also share those communities with you!

They say the third time’s the charm, but for our fourth year in a row winning a major distinction from J.D. Power – thanks to residential customers among the 370,000 we serve – we’re ecstatic. And we send our thanks right back to you.

In its annual survey, J.D. Power found TECO Peoples Gas to be the No. 1 utility in customer satisfaction among midsized natural gas companies in the south region. This follows another recent reaffirmation of the trust our customers place in us

“TECO Peoples Gas has been part of Florida since 1895, and as the state’s largest natural gas provider, many of our company team members are also customers,” said T.J. Szelistowski, president of TECO Peoples Gas. “We like to think that gives us special insight into what high-quality customer service is for the communities we’re proud to serve, but that insight includes knowing that we can never stop striving to do better. Thanks for giving us the opportunity to serve you, and for being the best customers we could hope to have.”

TECO Peoples Gas history

We been bringing reliable service to the community since 1895.

How many other ways can we say thank you for these incredible honors?

Thanks for being great to work with overall, and thanks for embracing the ease and convenience of natural gas as well as our online offerings, which give you the power to manage your account needs in ways that work best for you.

Thanks for embracing gas appliances, like tankless water heaters, which heat up faster, are more durable than traditional water heaters and are up to 40 percent more energy efficient. Along those lines, thanks for serving up dishes that sizzle with perfection with the help of something that’s ideal for football season: a natural gas grill. It’s just one of many natural gas appliances available to improve our customers’ quality of life.

Ready to lay the groundwork - literally - for new economic development in Green Cove Springs.

We’re laying the groundwork – literally – for new economic development in Green Cove Springs.

Thank you for welcoming us into your communities! For all of our customers, including new ones in places like Green Cove Springs and Jacksonville, natural gas from Peoples Gas is a conduit to economic growth. We believe in your neighborhood and its future, and we’re committed to doing our part to help to you seize new opportunities for prosperity.

Thanks for your patience as we invest over $100 million annually to expand and upgrade our system across the state, including replacing our cast iron and bare steel pipes.

Thanks for always being mindful of safety with natural gas. That means more than just knowing the signs of a rare-but-possible leak and, if that happens, that it’s critical that you contact our 24-hour emergency line toll free at 1-877 TECO PGS (1-877-832-6747). It’s also important to make sure everyone in your household knows what do to as well.

natural gas grill

A delicious meal is even better when you’re cooking with gas from Peoples Gas.

Thanks for calling 8-1-1 at least two full business days before digging – it’s the law! For free, utility technicians will locate and mark buried infrastructure, like natural gas lines, so that digging as part of any project doesn’t create a catastrophe.

Thanks for joining our team members in the Share program, co-sponsored by Peoples Gas and Salvation Army, to help neighbors in desperate financial situations pay their natural gas bills. Every dollar you donate, whether on a one-time or recurring basis, goes directly to helping a neighbor in need. Peoples Gas will even match every donation, dollar-for-dollar, up to a combined $500,000 a year.

Finally, thanks for saying great things about us and letting J.D. Power know that we have your trust. And thanks for the ways you let us know how we can serve your needs better – we’re always working on it!

Safe, reliable service for you is what we're here for. In this photo, Peoples Gas team member George Halpern works at the Reunion Gate Station near Kissimmee, FL.

Safe, reliable service for you is what we’re here for. In this photo, Peoples Gas team member George Halpern works at the Reunion Gate Station near Kissimmee, FL.

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One Response to We’re so proud that you like us – and as we work hard to do more to serve you, how many ways can we say thanks?

  1. Carol Dignan says:

    We just had a gas leak experience, I smelled gas in our garage and on the side of our home. After I called to report it there was a gas technician there within thirty minutes, a very fast response. He promptly investigated and found the source of the leak at the gas meter where it came in from the ground pipe. Within another thirty minutes, another team arrived and they all worked together to dig out and replace the pipe. I was very impressed with the professional appearance and attitude of the crew involved and their hard work and attention to detail in solving our home’s problem. Special Kudos to Wayne who investigated and called immediately and to Mike Patrelli (spelling?) who supervised the repair. I am very grateful to all of them for a quick and immediate response. What a great group of professionals!

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