Trust doesn’t come easy – it takes time and goodwill to build and, once achieved, it takes work to maintain. This is true whether you’re talking about trust in an individual or in Florida’s largest natural gas provider. And it’s why TECO Peoples Gas is proud to say that thanks to individuals like you among our more than 370,000 customers, we’re the nation’s most trusted utility for the fourth year in a row.
The 2017 Utility Trusted Brand & Customer Engagement™: Residential, a Cogent Reports™ study by Market Strategies International, focused on 130 electric, natural gas and combination utilities across the country. Operational satisfaction, product experience and brand trust are all key considerations that the Cogent report evaluated.
From our safe, reliable natural gas to the ways we strive to make it easy to manage your customer account with us, we extend a hearty thanks to everyone who shared positive feedback about the jobs our people are proud to do, day in and day out, to serve you. For us, the trust you place in us goes to something we hold dear: the opportunity to fuel your life, your dreams and your future with clean, domestically produced, environmentally responsible natural gas.
Maybe the most important thing about this honor is what it says about our commitment to safety and reliability, our top priorities. Beyond that, we offer many ways you can embrace new options for getting the most out of your service. When you add gas to your home or business, you’re opening the doors to a world of possibilities for cooking, cleaning, comfort and more. Check out our extensive list of delectable recipes to light a fire in your imagination for perfect dishes just waiting for a spot on your dinner table.
More than just increasing your enjoyment of life thanks to the amenities of natural gas, you can also feel good that it helps you lighten your carbon footprint. In fact, switching to natural gas can reduce someone’s greenhouse gas emissions by up to 70 percent. And have you seen the incredible rebates we offer you for switching electric appliances with natural gas versions?
When something makes as much sense as natural gas, trust in those who provide it safely and reliably may seem like a given. But it’s never something we’ll take for granted. With our economic development efforts, we’re bringing natural gas infrastructure to new communities. This brings with it new jobs, new opportunities and new ways for people to get more out of life. And it complements other ways we constantly strive to strengthen the community.
Add it all up and every new TECO Peoples Gas customer – whose trust we’re determined to earn and satisfaction we’ll continue to put first – is a new face to join the ranks of the many and growing communities that we’re proud to serve. As this latest honor from Cogent and our customers fuels our commitment back to you, our focus is on how we can do more, and do it better, in support of the trust we’re grateful that you place in us.