From time to time our customers report they have received a call or visit from a contractor who misrepresent themselves as an affiliate or partner of Peoples Gas.
Please remember, if someone visits your home and claims to be an employee of Peoples Gas, ask to see his or her company badge. Peoples Gas employees are required to carry an ID badge with their photograph. Plus, they are proud to show you their identification.
Peoples Gas occaisonally uses certified contractors and dealers for repair, maintenance and installation. These contractors also carry photo identification cards. Don’t hesitate to ask for it. They will gladly provide it for you.
Here’s an obvious safety tip. Before you let anyone into your home that you don’t know personally, it’s a smart idea to request identification. Then carefully inspect his or her badge or identification. If any technician refuses to show you their identification, do not let the person inside your house. Phone Peoples Gas to verify the service call and research the technician’s name.
Occasionally, a Peoples Gas representative may require limited access to your yard. Perhaps to read your meter and/or perform routine maintenance and surveying. He or she will be happy to show you employee identification if you have any questions. Just ask for it.
If someone is in your yard and refuses to show you identification, you should phone the authorities.
By following these simple guidelines, you can help ensure the safety of your family and your home.
For other safety tips about natural gas and your home, check out this safety tips page on our website.