Important Customer Deposit Interest Information

bill dateAt Peoples Gas, we’re always working to serve you better. In preparation for system enhancements, it was necessary for us to reschedule the month when we credit cash deposit interest to customer statements.

Following the Florida Public Service Commission (FPSC) tariff requirements, Peoples Gas pays interest annually on any customer cash deposit. This interest has historically been credited each year on August bills when it was applicable.

Going forward, these annual deposit interest credits will be applied on December bills, rather than August. As such, customers with a cash deposit on record for more than six months (per FPSC guidelines) received a deposit interest credit on their August 2016 bill. They will also receive a credit on their December 2016 bill for interest accrued between the period of September and December of this year.

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We appreciate your business!

 

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4 Responses to Important Customer Deposit Interest Information

  1. Connie DIgeronimo says:

    When do I get my deposit back. My deposit was charged in August 2014.

    • tecosal says:

      Ms. Digeronimo, deposits are returned after 23 months with a good payment history. 2% per annum interest is paid on your deposit.

  2. triggerpin says:

    why am i being charged a deposit when i have been a costumer for over (40 years)

    • tecosal says:

      I’m sorry, but I’m unable to answer your question. Could you please email your question, along with your account number or premise address to WeCar@tecoenergy.com so that one of our customer care reps can look up your information and then get back to you? Thank you.

Comments are closed.